Frequently Asked Questions

Here are some common sense questions that you may want review.

FAQs

Skilled professional locksmiths bring experience and fund of knowledge in lock, safe & security problems and are better prepared to solve security issues to your unique situation. A professional locksmith can prescribe state-of-the-art products that work, and more effective solutions in an efficient manner. They will also be insured but beware if they tell you they are licensed since Michigan does not have licensing regulations for Locksmiths.
Keys marked "Do Not Duplicate," " Do Not Copy," or "Unlawful to Copy" may be duplicated only if a letter of authorization from the owner or supervisor is presented with the request for duplication. The letter should be on company letterhead and identify the key to be made, the number of keys, the person picking up the keys, and the name and number of the person writing the letter. The person picking up the keys will be required to fill out a "Request for Restricted Keys" form. We reserve the right to refuse to duplicate any key marked "Do Not Duplicate."
We can help! We do on site originating and programing of vehicle keys including motorcycles, RVs and boats. We can also change out ignitions if needed.
No. While the "Do Not Duplicate" marking on a key is usually respected, many discount stores do not. To effectively prevent unauthorized key duplication, a restricted key lock should be used.
No, it is illegal in most states to sell or possess burglary or entry tools. Locksmiths will not sell entry tools to anyone.
No. A "master" key is a key which works many locks. In order for a particular master key to work in a lock, the lock must be set up to work on that master key. Locks are typically master keyed in hotels, office buildings, and schools. Rest assured that there is no such master key that opens all locks.
Products typically sold in home stores are residential quality at best, at worst the shelves are stacked with low end products meant to increase profits for the manufacturer and the retailer. High quality goods offer characteristics such as, pick and drill resistance, access control options, protection against the unauthorized duplication of keys. The question you should ask is what is your time worth?
It's your stuff! When was the last time the locks were changed? If you don't know the answer, then you and your company are potentially at risk. Some property management companies in an effort to save money simply swap the locks from one unit to another and have a brand-new set of keys made. A previous tenant with some time to kill could simply try his key in each door in the complex until he finds one that works.
As locks age over time, the pins in a lock cylinder tend to "wear" down causing your keys to stick and forcing you to "jiggle or wiggle" the key in the lock to make it work. Most likely the keys you were given have probably been "copied" several times and this, plus pin wear, can cause your lock to act like it is breaking.
The answer is YES! Everyone has someone that they trust with their house keys; this does not mean you can trust them. How many neighbors, old baby sitters, cleaning people are walking around with the key to your home? Change the locks and then give keys to people you and you alone trust.